Hard Error
A hard error is marked by the system Processing Status = Error and Status Code = 300
If the system finds Hard error, the user cannot accept it.
When you try to mark I accept an error on a line that contains a hard error, the system reports.
A row with a hard error cannot be accepted, and the batch cannot be processed.
An untraced object of financing is also marked as a hard error.
If the system does not find the financed object (e.g. wrong license plate number) during import, the user can correct the license plate manually in the line. After the repair, the system searches for the corresponding financing object again. When repairing an object, the system again performs checks as it did when importing.
Another example of a hard error can be when a supplier has re-entered the allowance approval number in a data sentence. The permit is no longer in the Approved status. It is used on the processed purchase invoice. When importing, the system flags a hard error.
The user either returns the data record to the supplier, or creates a new allowance and corrects the approval number in the stack row (the newly created allowance can then be claimed to the supplier).
After changing the approval number in the stack line, the user runs Update rows and the system checks the rows again against the new allowance.
Financed Object Not Found
For example, an untraced financed object is marked as a hard error.
Vendor Inspection
When importing a data record, the system also checks whether the "approval number" specified in the data record belongs to the vendor specified during import and specified in the batch header. Supplier non-compliance will cause a hard error.
An erroneous approval number that exists in the system but does not belong to the vendor prevents the processing process from continuing.
Checking the detailed status of the contract
When importing and processing a data record, the settings on the detailed status of the contract are important for the automatic creation of service permissions.
If Maintenance permission = Yes is not checked in the detailed contract status and the load comes to the limit in the data sentence according to the service type setting, the system cannot create a new service permission and reports a hard error.
Check the contract number by approval number and by car registration number
The system checks whether the contract number found according to the Approval Numbers corresponds to the contract number found according to the Licence Plate No.. If, according to the approval number, the system has found a different financing contract for the maintenance permit than the system has traced according to the vehicle registration number, it flags a hard error and prints an error message.
The approval number refers to the contract number OL1700205
But in the data sentence, the license plate number of the vehicle was given for contracts OL1700218.